Privacy Policy

What we collect

• Account details: name, username, email, profile photo (if you uploaded one), and your Apple or Google ID if you signed in with them.
• Age confirmation: we only store when you confirmed you are 18 or older. Your date of birth is not stored.
• Activity in the app: events you marked "interested" or "going", likes, the users you follow, and events you viewed (to personalise your feed).
• "Tickets" taps: which event, when, and from which screen. We use this to measure how many people Mess sent to each producer.
• Notifications: a push token, so we can send you reminders (for example on the morning of an event you're going to) and updates from producers of events you're interested in or going to.
• Producer requests: if you ask to manage a production, the name, Instagram account and phone number you give us, so we can verify the request.
• Hosts: if you apply to host on Mess, your production's name and logo, your Instagram account (shown to our team for context; we don't verify it), your phone number (only to contact you about hosting) and your verified email. We keep your host application data (phone, Instagram) until you delete your account. After we approve you, your Instagram account and logo appear on your public producer page, and stay with the production if you delete your account. We also record which steps of the host flow you reached, to measure how the flow works. If you fill in the "Sell with Mess" demand form, which commits no one to anything, we also keep the business details you share in it (for example volumes, typical ticket prices, your current ticketing provider, fees and payout timing, and what you'd need).

Who we share it with

• Producers: only aggregated numbers (for example how many taps, interested and going), never who. The list of people going is shown as it is to every user, and respects your privacy setting.
• Ticketing providers: when you tap "Tickets", the link includes UTM parameters that say the visit came from Mess. They carry no personal identifier: not your name, email or account. The purchase itself happens with the provider, under their privacy policy.
• Friends: users who follow you can see whether you marked that you're interested in or going to an event. You can hide this in your privacy settings ("Show events I'm going to").
• Service providers: cloud hosting, push notifications, error monitoring, email delivery (Resend; used for host decisions and weekly reports) and team alerts (Telegram; when someone applies to host or fills in the "Sell with Mess" demand form, our team gets an alert with their name and the production name), only to run the service.

Deleting your account

You can delete your account in the app (Settings → Delete Account). When you do:

• The identifying details on your account are deleted. The account becomes anonymous and can't be signed in to.
• Deleted: your "interested" and "going" marks, likes, followers and following, blocks, feed preferences, viewing history, any producer requests and your host application (phone, Instagram).
• Deleting your account is never blocked for hosts. Upcoming events you published as a host are taken off Mess and go back to the Mess team for review. The production and its other events, including the Instagram account and logo shown on its public producer page, and your "Sell with Mess" answers, stay with the production, no longer linked to you.
• "Tickets" taps, event reports and the host-flow steps you reached are kept as anonymous statistics, detached from your account.
• Purchase records, if any, are kept as required by law.

Contact

In the app: Settings → Help & Support. On the web: messnightlife.com/support (choose "Privacy request").