MESS

Support

Need a hand with Mess? Send us a message and we'll get back to you by email.

Contact us

Signed in to the app? You can also open Help & Support in the app to chat with the team.

Common questions

I have a question about my ticket

Mess doesn't sell tickets. The Tickets button on an event takes you to the producer's own ticket page, so purchases, payments, changes and refunds are handled by the producer or their ticketing site. Contact them directly; their details are on the page where you bought the ticket.

How do I delete my account?

In the app, open Settings and tap Delete Account. If you can't sign in, send us a message with the form on this page, using the email address on your account, and we'll delete it for you.

How do I report a user or an event?

In the app, open the user's profile or the event page and use the report option. You can also send us a message here with a link to the profile or event.

I'm a producer. How do I get my events on Mess?

Publish your events with your own ticket link. Mess for producers →